Analytics
Where the time goes, and where automation is actually contributing
Average processing time
4.2
days
AI automation rate
68%
Avg extraction confidence
89%
Escalation rate
12%
Queries answered by AI
74%
Application and decision volume
Channel mix
Processing time, days
Average days per stage
Document collection consumes roughly half the cycle. That is what automated document chasing targets — not the credit judgement itself, which is where you want humans spending time.
Where applications accumulate
Application value by product (USD thousands)
Account applications
4
Pending KYC
2
Escalated support
1
Mock emails
7
BRD email dashboard
Emails queued/sent by account, KYC, loan and support flow
Support dashboard
Tickets opened, escalated and resolved
All figures are derived from the demonstration dataset in this environment.